gs.isInteractive() is not working as expected

[Joy1]

Can someone help me troubleshoot the following business rule? I use gs.isInteractive() to make sure that it runs when the user logs in the platform but not when in a non-interactive session. But it does run when the user submits a request and the log statement shows "gs.isInteractive(): true".

By the way, it's on Kingston.

Befrore query table sc_req_item.

(function executeRule(current, previous /*null when async*/) {

gs.log('gs.isInteractive():' + gs.isInteractive());

if (!gs.isInteractive()) { 

gs.log('!gs.isInteractive():' + !gs.isInteractive());

return;

}

// do some processing here

})(current, previous);

Any help would be much appreciated.

Joy

[SanjivMeher · Accepted solution]

Please close the thread by marking my response correct if it worked for you

[sachin_namjoshi]

please use below method for finding interactive session.

gs.getSession().isInteractive();

https://developer.servicenow.com/app.do#!/api_doc?v=jakarta&id=r_GlideSessionIsInteractive

Regards,

Sachin

[Joy1]

Just tried it. It still shows true.

[RAHUL Khanna1]

when user submits ..it is a intereactive session so it runs and it turn out be true ...so whats the issue here

[Joy1]

I thought the submission is not an interactive session because the insert is done via workflow. I only want the BR to run when the user accesses the list at back-end not at the submission time due to performance concern. So I used gs.isInteractive() to differentiate these two sessions. But as others pointed out these two are all interactive sessions. I need to find other ways to accomplish this. If anyone has insight on how to do this, it would be greatly appreciated.