hide watermark on email notification

vinnus
Tera Contributor

hide watermark on email notification

vinnus_0-1712723045122.png

 

13 REPLIES 13

Amit Verma
Kilo Patron
Kilo Patron

Hi @vinnus 

 

Navigate to the notification you have created and uncheck Omit Watermark checkbox in advanced view.

 

AmitVerma_0-1712724036781.png

 

Thanks and Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

Please find the my email notification condition on Sys approval table what will be impact if use Omit Watermark checkbox  while approving the request from the email.

vinnus_0-1712846707859.pngvinnus_1-1712846753813.pngvinnus_2-1712846819952.png

 

 

@vinnus 

 

Watermarks are used by ServiceNow instance to match incoming email to existing records. In you case, the response to an approval email will not be entertained as ServiceNow instance will not be able to identify which approval record to update.

 

Thanks and Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

Maddysunil
Kilo Sage

@vinnus  Below links might help you

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/notification/ta... 

 

https://www.servicenow.com/community/developer-forum/how-to-hide-watermark-on-emails/m-p/1848874 

 

Please Mark Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

 

Thanks