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How to communicate via ServiceNow to end use

Hi developers,I have received a new use case. We have a form to handle password reset. Is there a way to provide the reset password safely from ServiceNow to end user?It would be great if the resolver can provide the password in ServiceNow and Servic...

major li by Tera Guru
  • 348 Views
  • 2 replies
  • 1 helpfuls

On-call scheduling and the Agent App

Hi everyone I would like to know if it is possible to see the person who is on-call's contact details on Agent Mobile? If I click on 'Who's on call?' there is no information. It seems like the Mobile App has very limited information for on-call sched...

Description field not visible in Incident Template

Hi Team,One user is unable to see or add  the Description field while creating a New Template on the Incident table.User has snc_internal roleDescription field is visible on the Incident formIssue occurs only during template creationAs an admin, I am...

Kishore47 by Tera Contributor
  • 870 Views
  • 6 replies
  • 1 helpfuls

How to display a pop-up confirmation

I want to Display a pop-up confirmation with YES or NO  when the HR Service is ‘Hire’ and state changes to close complete without using a UI Action in Workspace. Please help me here.@Ankur Bawiskar @Ravi Gaurav @Jaspal Singh4 @Ravi Chandra_K @Dr Atul...

Harsha38 by Tera Guru
  • 550 Views
  • 5 replies
  • 0 helpfuls

Zurich pop-up after user login with last login time

Hello community,I have been reviewing internet info buy actually I cannot activate a pop-up with the last login time (one per session), after user successful login. I have used client scripts, UI script, ... The codes I have found are not working and...