We have a requirement related to Knowledge Base (KB) records. In KB record has an Article Type choice field with three values:End User KBGeneral (End User & Tech Team)Technical KBFor KB records with Article Type set to End User KB or General (End Use...
Hi all,I am stuck with a problem from past few days that, my all the attachments are stored in "sys_attachment" table and i want to add the same attachment to the record of "x_dmcso_oneview_question_answer" table. As, i have to integrate the feature ...
Hi @everyone,I created a pre-defined filter on a report source and attached it to an existing widget. However, when I capture the widget, the filter is not being captured with it. Only the original widget is captured, and the pre-defined filter is ca...
First of all this isn't a question but rather an answer which hopefully provides some assistance for someone else struggling on how to trigger IH-ETL for inbound integrations (POSTing to Import Set w/ importsetAPI). 1. Create a data source with a t...
Hi all, Does anyone know if/where I can create a custom login page on the mobile app? Without extra licensing fees?We have a multi-tenant login need, which I've read we can cater for via a custom login screen, but I don't know how to go about this wi...
Hello community, How can I script to check if current time falls within 9am and 5pm for example. The GDT uses the whole date time object, i'm only interested in time portion. My use case is to route tickets based on ticket created time using assignme...
Hello everyone,I’m wondering if I can write a script or call a Script Include in the 'Set Value' of a Catalog UI Policy Action ?I tried the following as below, but it didn’t work:Script Include:Catalog UI Policy Action: Result: Is it feasible to make...
When I open any script-related page in ServiceNow—such as Script Includes, Client Scripts, or Business Rules—the code appears only in black and white, and the Format Code button does not work. The script fields display as all grey text, and toggling ...
Hi all, We are using the Time sheet portal for the agents. The time is getting automatically entered for their tasks as I am using the time worked field on the form. So once they save the form they are working on, the time is getting auto saved in th...
Hello everyone, I got an error and it automatically returned to the cti softphone page. I don't know what this page is or where it came from. Please someone help me.Thank you so much.The process that causes it to error is as follows:Step 1: Access in...
Hi guysHope you hearede about htis new Unified Experience Integration between ServiceNow + Genesys Cloud. We tried to install the new integration with the official implementation guide v. 2.6.1 from ServiceNow. Now we are done, and we have at least ...
Hi all,,In my training instance for course I see impersonation option, in my PDI, i don't see, how to fix this or is there different path to navigate to impersonation in Xanandu? Thank you,Zeba
how to copy URL with all the conditions given ? this (Now Copy URL is not copying the url with all the filter conditions)Regards,jai
I have created reports inside this table syslog_transaction and last month I can get data from range 16-09-2025 to 29-10-2025 which means 44 days and I expect it would be the same for this month which means my data range for this month will be 15-10-...
I'm encountering an issue with the UiPath Spoke in ServiceNow IntegrationHub. Although I've successfully configured the OAuth authentication, and it's retrieving a token, when I attempt to use the 'Add Item to Queue' action, an 'Unable to load dynami...
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