My PDI is in zurich ' Flow Execution ErrorOpen Context Record'
Hi Team - In my PDI getting this ' Flow Execution ErrorOpen Context Record ' in flow operations PDI version is - zurich can anyone please help me here
Forum Posts
Resolved! Stuck in PDI waitlist - how do I cancel?
Hi, I am stuck waitlisted for an Australia PDI. I want to cancel my request so that I can request a lower version. There is no option to cancel my request on the main Developer page. It shows that I am waitlisted, but provides no option to cancel.
Display variables in the variables tab in the record producer
I have a record producer and I need the variables from the record producer to be displayed in the variables tab when creating a task in a custom table. I was trying to do this via flow designer using the create catalog task action, but I can't insert...
Token refresh automatically when it expires
From MDCA(defender-cloud-apps) they provide service account password client id and client secret and servicenow instance url once they click next and it will start scanning and new refresh scan will be stored in oauth_credential table. So everytime t...
Trigger a platform feedback survey for all active users in the sys_user table
Hi Team,I am working on a requirement to create and trigger a survey on a monthly schedule for all active users in the sys_user table.So far, I have:Created a survey under All > Surveys > View Survey > NewCreated one metric categoryAdded a test quest...
Show similar tickets to fulfillers based on the ticket short description
Hi Community We are doing a poc to show similar tickets to the fulfillers - based on the short description field input. This will help fulfillers identify accepted resolution steps from similar cases.We want to achieve this using:Primary: Predictive...
How to report on Incident Metrics to get a count of tickets moving from a first group to another
Hi everyone,I am trying to build a report that shows a count of incidents that were initially assigned to a specific group (e.g., our Service Desk) and see exactly which assignment groups they were moved to next.I am using the incident_metric table w...
Resolved! How to make Header Logo clickable in UI Builder Service Portal?
I am implementing a service portal using UI Builder. I was able to create a header using a "chrome_header" property.And I was also able to add a Logo in Header, But I need to make this header logo clickable. i.e., When portal user clicks the header l...
hyper link in showFieldMsg on load client script
How can I add hyper link using onLoad client script and g_form.showFieldMsg(for example the user will see 'click here' and it will redirect to google)My field name is: u_priferiatable name: sn_slm_case
Translation of Table Label, where is it done?
Our client is a bilingual client that wants to use both languages in the ServiceNow Environment. However, due to language conventions in the country in question, most translations in the table names are incorrect and require a change to the table la...
Document Intelligence won't preview PDF
DocIntel Admin page > Use Case > Document tasks tab > when I try to load the PDF into Document Intelligence via "Open in Document Intelligence", it won't get past "The document is being prepared for display." So, I never get the preview of the PDF s...
Background script to update the serial number for 225 Linux servers
Hi Everyone can someone help me to get the background script to update the serial number filed for 225 Linux servers ThanksRuthirakotti A
The layout remains.
Following the version update (Yokohama to Australia), a button layout element remains visible. While the input screen correctly displays the submit button, the detail screen shows only the layout structure without the functional button itself. Deleti...
SCCM Integration updates
Hi - We have configured SCCM integration to populate windows devices and so far, it's working fine. I have been asked to not populate IP Address, Disk, Network Adapter and Software classes for now. Is there an easy way to accomplish this? and may be ...