How can I disable the list opening via click on specific reports in the ServiceNow dashboard?

FDV
Tera Expert

‎02-05-2025 03:29 AM

Hello everyone,

I’m working on a ServiceNow dashboard and I need to find a way to disable the functionality that opens lists when clicking on specific reports or sections (such as donut charts).

Is there a way to prevent this behavior only for certain reports without affecting the others in the dashboard?

I would appreciate any insights or suggestions on how to achieve this!

Thank you in advance!

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3 REPLIES 3

Pier Paolo
Tera Contributor

‎02-05-2025 03:37 AM

Hi FDV,
Could you try a module on the dashboard containing HTML with CSS to modify this

 

.yourclass {
    pointer-events: none;
}

 

 

FDV
Tera Expert
In response to Pier Paolo

‎02-05-2025 05:36 AM

Hello Pier Paolo,

Thank you so much for the advice. I tried using your code in the HTML of a Static Content that I added to the dashboard, attempting to modify the CSS so that the list would not open when clicking on a section of a report.

Your suggestion was very helpful, thank you again. Unfortunately, by doing this, all the reports in the tab were affected, so this solution doesn't fully solve my problem.

I will continue researching, but if anyone has any further suggestions, I would gladly welcome them.

Thanks again and best regards.

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sreekeerthi
Tera Contributor

‎03-13-2025 02:14 AM

Hi @FDV ,

 

Is there any way you were able to solve this. We have a similar requirement and I need some help on this. Can you please provide your thoughts on this.

 

Thank you in advance!

 

Regards,

Sree Keerthi Kasula

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