How can I learn integration from scratch?

[Deepak Ingale1]

Hello Members,

I want to learn integration from scratch. I would require your suggestions on this.

I have a scripting experience with JavaScript and Powershell, I have spent time on languages like c, c++ in my academic years so I am aware with programming concepts

like classes, objects, inheritance, polyMorphism etc. but I do not have any programming work experience on other languages like Java, Ruby or Perl

Now I want to try my hands on in integration areas of ServiceNow with other tools which can be monitoring or other ITSM products.

So for that, I want to learn integration.

How should I proceed with it? Do i have to study any programming language for this?

[Mike Allen]

John Andersen has a blog full of tips and tricks for integrations with ServiceNow.   I would start here:

ServiceNow - John Andersen-John Andersen

[Deepak Ingale1]

Hi Mike,

Thank your for this link but I already gone through it. It talks more from ServiceNow point of view and I wanted it to be more generic as possible so that it is independent of Product.

[bernyalvarado]

Hi Deepak,

I hope you're doing great!

I don't think Integration it's so much about a programming language. It's more of getting a solid foundation in architecture and communication protocols. To start you may want to do deep dive into web services (REST and SOAP). In the context of ServiceNow interacting with systems residing within other networks it's really important to master how a MID Server works and the fundamentals of what's possible through Discovery and Orchestration.

Thanks,

Berny

[Deepak Ingale1]

Hi Berny,

I am doing good. Hope you are too

Thank you for your suggestion. Could you please suggest any links to get information about this protocols like REST and SOAP where I can perform some handson as well?.