How can we increase the session timeout value for user in application scope ?

Divya2411
Tera Contributor

‎05-19-2023 06:19 AM

Hi 

I want to increase the session timeout value 30 minutes to 1 hour, I tried the system properties glide.ui.session_timeout change the value things but it's not working for my application scope.

 

Is there any other way like script or anything that changes session timeout value. Kindly let me know.

 

 

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pethumdesilva
Tera Guru

‎05-19-2023 06:29 AM

Hi Divya2411,

 

Please check if the user session is terminated at the IdP before it timeout from ServiceNow.

 

Regards,

Pethum

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Divya2411
Tera Contributor
In response to pethumdesilva

‎05-21-2023 11:22 PM

How can i check, can you guide ?

@pethumdesilva 

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