How do I make a notification mandatory for all?

[janetbassi]

The wiki states

• Navigate to System Policy > Email > Notifications.

Open the appropriate notification, and select the Mandatory check box.

That notification is now locked in user preferences, preventing the user from unsubscribing to the notification, filtering it, or changing the schedule. In Related Links > Notification Preferences, the control button for the mandatory notification is disabled and set to On.

NO MANDATORY BOX FOUND!!

                 

[Ravi Prasad1]

There is no any mandatory field on the notification. Can you please elaborate your issue.

[Mike Allen · Accepted solution]

You can just expose the field to your list view:

and change it in the list view:

[Mike Allen]

In Geneva, the button still worked to have me move it to disabled, but it never saved that way.   So, this should work.

[janetbassi]

Thank you so much.   The Service Now Wiki did not provide clear guidance.