how to check which business rule has run on requested item?

Kiddy1 · ‎06-06-2017

Shishir Srivast · ‎06-07-2017

As anurag92 suggested, please open the Navigate to System Diagnostics > Debug Business Rule (Details) and then Run your RITM to see if you able capture details there, http://wiki.servicenow.com/index.php?title=Debugging_Business_Rules#Troubleshooting

otherwise another way is, just redefine the filter, I am assuming, you want to check which business Rule is setting the RITM state to closed? In this way to narrow down your filter and check what condition has been given to set the value.

Please check if it helps.

View solution in original post

Shishir Srivast · ‎06-07-2017

Hi kiddy,

As anurag92 suggested, please open the Navigate to System Diagnostics > Debug Business Rule (Details) and then Run your RITM to see if you able capture details there, http://wiki.servicenow.com/index.php?title=Debugging_Business_Rules#Troubleshooting

otherwise another way is, just redefine the filter, I am assuming, you want to check which business Rule is setting the RITM state to closed? In this way to narrow down your filter and check what condition has been given to set the value.

Please check if it helps.

SaschaWildgrube · ‎06-10-2022

To identify the business rules and flows that run on a record when inserting, updating, deleting, displaying or querying the record the DevTools' WhatRuns button comes in handy.

As the name suggests it shows you what runs on a record (including business rules on parent tables).

DevTools contains a truckload of re-usable functions and features for developers.

Fork at will:

https://github.com/saschawildgrube/servicenow-devtools