How to Create custom roles

devservicenow k · ‎02-09-2023

we need to create a role which is only allowed to do ADMIN related work like

Committing update set/Running background script .

I need to Create a role which should work for commit update set and background script alone.

and need to check it with the user.

so can you tell me how to create a role for this ?

@Ankur Bawiskar @Brad Bowman

devservicenow k · ‎02-10-2023

to solve this issue in which ACL i need to modify?

i could not find the ACL related to Background script?

@newhand

BharathChintala · ‎02-09-2023

@newhand create a new role in "sys_user_role" table. in related list add admin as contain roles. then all work same as admin. Simply whenever you add custom role to user admin will also get added to user.

If you don't want admin to be added to those users but they want to do development. If you have to add custom role in lot of places.

One more can you confirm the requirement. If you working on custom application and wants to create sets and scripts means you can give them developer access in application. So they can do same like admin not in global only scoped application

If my inputs have helped with your question, please mark my answer as accepted solution, and give a thumb up.
Bharath Chintala

devservicenow k · ‎02-09-2023

@BharathChintala why iam getting this error?

BharathChintala · ‎02-09-2023

@newhand That will be very big work. You need to list first all things that role wants to do and go to each configuration and add your custom role. Which is like very big work.

That error will come when user have not authorized to see some config pages

If my inputs have helped with your question, please mark my answer as accepted solution, and give a thumb up.
Bharath Chintala

devservicenow k · ‎02-09-2023

@BharathChintala is there any ACL for this background script .? so we can add the custom role over there and solve this issue?