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How to create popup for specific record in list view in "Action Check Boxes"

subrata_mettle
Kilo Contributor

I can get the popup window for the specific data within the page through " g_form" object and "GlideDialogForm"

as like the snippet :

find_real_file.png

But I want to open the popup from the list view for the selected incident from the "Action Check Boxes",

problem is that I am unable to get the sys_id for the selected Incident in the list view, through "g_form" we can get the sys_id if we have open the incident page.

how to get the sys_id in this scenario, if I will get the sys_id in my UI Action Scripts then I think I will be able to show the incident data in popup window.

find_real_file.png

12 REPLIES 12

Thanks for pointing out the calling function.



I tried with all the trick by cache.do, clearing browser cookies,cache etc... it's not appearing in the menu


Hi, as your action is a UI Context Menu, you would need to right click on any column on the list view for this option to display



find_real_file.png


Rakesh Mamidi
ServiceNow Employee
ServiceNow Employee

Hmm, I can see same it in my instance.Have you tried in multiple table lists. And also check for any browser console errors.