How to Display POP-UP Box [ Message Box] when we click on Button

[Kishore8]

Hi,

if i clicked   YES or NO button in KB ARTICLE     then immediately       display POP-UP box(message box) with message- Thanks for Visiting

OR    

Make Comments box mandatory .

for this i tried to check UI Macro's(it is in readonly)   , UI pages   but   i am unable to understand where need to do changes

[Ankur Bawiskar]

Hi Kishore,

Did you add the button Helpful? Yes No from your side or it is out of box.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[Ankur Bawiskar]

Hi Kishore,

I did find the Helpful message is out of box and here is the way you can add an alert on click of Yes.

Go to UI Macro -> search for XML contains Helpful? you should find this ui macro 'kb_view_ratings'.

within this UI macro you will see that a function feedback is being called on click of Yes search that and update as per below screenshot:

Test it now.

Working fine screenshot below:

Remember that this will be a global change since this ui macro is applicable for all records.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[Kishore8]

Hi Ankur Bawiskar,

It was really very challenging for me.

Thanks , You are really great Ankur!

your reply is very helpful for me.

I am Really very glad with your reply. Ankur!

In the same way,   can we make comments box mandatory when we click on YES, is it possible?

[Ankur Bawiskar]

Hi Kishore,

I think that would be somewhat difficult because it is not some field but part of UI macro code using HTML.

But still I will check on that.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur