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‎12-16-2017 09:21 PM
Hi,
if i clicked YES or NO button in KB ARTICLE then immediately display POP-UP box(message box) with message- Thanks for Visiting
OR
Make Comments box mandatory .
for this i tried to check UI Macro's(it is in readonly) , UI pages but i am unable to understand where need to do changes
Solved! Go to Solution.
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‎12-18-2017 12:51 AM
Hi Kishore,
yes this should be possible.
just as on click of yes you added an alert same can be done for No as well.
you need to add if else condition in the script.
I have tested and it is working fine.
Modify the code as per below screenshot.
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-17-2017 10:19 AM
I am really thankful to you Ankur!...
Could you please help me on this
Please update anything either it is possible or Not.
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‎12-17-2017 11:32 PM
Hi Kishore,
I don't think it will be a easy task to handle this since it is the HTML text box and not normal variable/field.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-18-2017 12:22 AM
Hi ankur,
thanks for that, i would like to know one thing here one
i would like to see, when i click on YES- then display " Thanks for Visiting"
NO - then display " Please provide your feedback" can we able to change the display message like this.
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‎12-18-2017 12:51 AM
Hi Kishore,
yes this should be possible.
just as on click of yes you added an alert same can be done for No as well.
you need to add if else condition in the script.
I have tested and it is working fine.
Modify the code as per below screenshot.
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-18-2017 01:17 AM
Hi Ankur,
It is working fine!
Thank you so much Ankur!
really i am very thankful to you Ankur!.
it is very help for me, and very helpful to others.