Hi Community, last day I was working on my PDI and suddenly it's showing me a white page like below I try to refresh I do cancle_my_transaction.do but its not working any one have an idea about please share me the resolution Thanks in advance. #s...
Hi Experts,I'm trying to apply backgroundColor to one of my custom field using OnLoad CS. I tried fetching the control of field as well as element, but the style is not getting applied, can someone please share a sample code of any client script they...
I want to display the name of group members of a particular group to be shown on a reference field to User table. The field's name is "approver ". Only members of a particular group needs to be populated. I have made it a reference to Group Member an...
Hello, We want to create new following time zone in ServiceNow then how we can create it? West Africa Time (Nigeria, Liberia, Ghana): UTC +1Central Africa Time (Mozambique): UTC +2East Africa Time (Kenya, Uganda, Tanzania, Jordan): UTC +3Georgia S...
Two notifications were created. One for when a new record is created in cmdb_ci_servers, and another when a record is changed in the same table.When a server record is changed, the Server Change notification is sent out. When a new record is created ...
Hello, I hope someone can help me or guide me with this requirement. I have a custom table, and it has a currency field named Price. When I insert a new record, I'm able to make the currency symbol to change to Euro sign Є and by default the value is...
We have a requirement where we need to show variables from RITM on list view of sc_task_sla table.I have tried using configure list option but it is not giving me option to select variables on RITM. I have also tried by adding new element as "parent....
Hi, I am working on a computer-telephony integration with agent workspace and noticed that contact records in agent workspace have a call button next to the phone number field, but clicking on them does nothing. Does anyone have an idea on how this w...
Hi All, Is there a way I can define in the Flow designer, to display the variable names and filled in values on the RITM Description field for the catalog item being requested I created a RITM Update record action in the flow to update the Descriptio...
Hi, all! I trie to change the colors that are shown in UI16. I configured the colors by using HEX code.I could change the logo image. But my color change was not reflected to UI.I clicked save in basic configuration UI16, and reloaded the page. But t...
To revert back to OOTB an ServiceNow Application you need to:Uninstall and uncheck “Retain tables and data” Type in uninstallIt will give you an error at the endDon’t worry, go back to the plugin and select Remove Tables and DataNow you can install i...
I'm trying to figure out how I can change the link in a notification to bring a user to the proper platform or portal to view their ticket. Users with a certain role should always be directed to the platform where all other users need to be directed...
Hi All, What is exactly sys_complex_object with sys_id in update set , when we create a flow. Is this neccessary in update set. What happens if we move the update set with target name flow and not the complex object. Will the flow and its action move...
I have a requirement for the user to supply a numeric value in a record producer. The target table has an Integer column named quantity_affected.So I tried what is suggested here:1. Added a ui macro called numeric_input:<?xml version="1.0" encoding="...
Hi All,We have recently completed Utah upgrade in our development instance. And after upgrade , the itil user are not able to create Incident, Change and problem from backend. We have checked the ACL, and found that there is one ACL(*. --> providing...
