How to get work notes for Problem table using REST API

[EvgeniyG]

I try to get work notes for Problem table via REST API, but the field:

comments_and_work_notes is empty.

Vancouver

Thank,

Evgeniy

[Tony Chatfield1 · Accepted solution]

Hi, journal entries (like work_notes) are recorded in the sys_journal_field table.
/now/nav/ui/classic/params/target/sys_journal_field_list.do%3Fsysparm_clear_stack%3Dtrue
You can use the table API to query, just like any other table, but will need to filter on name, element and element id example from a PDI
name=incident^element=work_notes^element_id=1c741bd70b2322007518478d83673af3

[Amit Verma]

Hi @EvgeniyG 

I tried posting some comments from the REST API explorer using PUT method for an exisiting problem using Table API on Problem table and it is working as expected. Please refer below screenshots and try accordingly. Note that comments and worknotes and worknotes are two different fields.

Thanks & Regards

Amit Verma

[EvgeniyG]

Thank you for your help and answers? 
Is it possible to create some sort of business rule, to add comment to the parent table record? So, for example work_notes field in incident record would contain actual comments/work notes?
Regards,

Evgeniy