How to hide email input field in List-type column (Classic UI)

kuuum_aaaya
Tera Contributor

Hello,

I need assistance with hiding the email input field in Classic UI.

【Current Situation】

  • Using a List-type column that allows multiple user references
  • In Classic UI, users can both select users and directly input email addresses

【Requirement】

  • Want to hide the email address direct input field in Classic UI
  • Want to allow only user reference selection

【Questions】

  1. Is it possible to hide the email input field?
  2. If possible, what is the recommended implementation method?

Any guidance or suggestions would be greatly appreciated.

Thank you in advance.

1 ACCEPTED SOLUTION

J Siva
Tera Sage
Tera Sage

Hi @kuuum_aaaya 
Please chcek out the below article to hide the email box field.

Hide/Remove email box from list type fields

 

Dictionary Entry Attributes

In some cases, this email envelope will certainly be useful. Though what if you want to hide/remove this? DOM manipulation? No, there's just a dictionary entry attribute available for this: "No email".

 

When opening the dictionary entry for the User list type field concerned (for example, right-mouse-click on the field label, select "Configure Dictionary"), amongst others there is a related list "Attributes". Add a new attribute here, "No email" with value "true".

 

JSiva_0-1749703911355.png

Hope this helps.
Regards,
Siva

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@kuuum_aaaya 

how is that list field configured? share some screenshots

There must be some field attributes added which are showing email field

Something like this must be there, remove that attribute from dictionary

ref_ac_columns=email

Auto-complete for reference fields 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

J Siva
Tera Sage
Tera Sage

Hi @kuuum_aaaya 
Please chcek out the below article to hide the email box field.

Hide/Remove email box from list type fields

 

Dictionary Entry Attributes

In some cases, this email envelope will certainly be useful. Though what if you want to hide/remove this? DOM manipulation? No, there's just a dictionary entry attribute available for this: "No email".

 

When opening the dictionary entry for the User list type field concerned (for example, right-mouse-click on the field label, select "Configure Dictionary"), amongst others there is a related list "Attributes". Add a new attribute here, "No email" with value "true".

 

JSiva_0-1749703911355.png

Hope this helps.
Regards,
Siva