How to hide field choice in reference field

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RunaliP
Tera Contributor

‎12-30-2024 01:02 AM

I have a requirement with respect to Service Catalog. 

 

There are 2 fields - location and Service_and_application, where both are reference fields.

location field referring (cmn_location)table and  Service_and_application(cmdb_ci_service_business)

When we select location as 'Geneva' in location field then 'Work Visa' choice should be hide form service_and_application field.(Eg.when location is 'Geneva' then 'Work Visa' should not be visible).

 

Thank You.

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Ankur Bawiskar
Tera Patron
Tera Patron

‎12-30-2024 01:13 AM

@RunaliP 

you can use advanced ref qualifier on 2nd variable and use this

Ensure you give correct location name and WorkVisa record sysId in below

javascript: var query = ''; if(current.variables.location.name == 'Geneva') query = 'sys_id!=workVisaSysId'; query;

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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Juhi Poddar
Kilo Patron

‎12-30-2024 01:56 AM - edited ‎12-30-2024 01:58 AM

Hello @RunaliP 

Add the advanced reference qualifier on service_and_application field.

 

javascript:current.variables.location=="8938b7111b121100763d91eebc0713ec" ?"name!=Work Visa":"";

 

8938b7111b121100763d91eebc0713ec : sys_id of location(Geneva)

Refer this for more details: To hide field choice in reference field

Hope this Helps!

 

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Thank You
Juhi Poddar

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