We have around 2000 articles and need to move them from 1 instance to another. Versioning is also enabled. Need to move them as well.
I came across this article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723626
It speaks about lots of Table dependencies
Has anyone performed such activity?
Note - IDR is not an option as customer wont purchase it.
Dependency Tables
- Knowledge bases - kb_knowledge_base table
- Categories - kb_category table
- Can Read/Cannot Read/ Can Contribute/Cannot Contribute user criteria - kb_uc_can_read_mtom_list table
- Knowledge Author, Approver users - sysapproval_approver_list table
- Article Domain if not global - sys_domain table
- Workflow - workflow table
- workflow context - wf_context table
- Knowledge Feedback - kb_feedback table
- Knowledge Feedback Tasks
- Attachments - Sys_attachment table
- Related Products -
- Attach to Task entries - m2m_kb_task table
- Knowledge Keywords - meta
- KB Use - kb_use table
