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10-05-2017 12:24 AM
Hi All,
How to pull a SLA breach report for RITMs from task_sla table
Thanks in advance
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10-05-2017 12:53 AM
Hi Sohan,
Firstly, type "Show Related fields" on the condition drop down.
Second, now dot walk to task fields
Third, select the task type field as requested item
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10-05-2017 12:53 AM
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10-05-2017 01:03 AM
thanks mrudula for your assistance