How to pull a SLA breach report for RITMs from task_sla table

sohan_snow
Tera Contributor

Hi All,

How to pull a SLA breach report for RITMs from task_sla table

Thanks in advance

1 ACCEPTED SOLUTION

Hi Sohan,



Firstly, type "Show Related fields" on the condition drop down.



find_real_file.png



Second, now dot walk to task fields



find_real_file.png



Third, select the task type field as requested item



find_real_file.png


View solution in original post

6 REPLIES 6

Hi Sohan,



Firstly, type "Show Related fields" on the condition drop down.



find_real_file.png



Second, now dot walk to task fields



find_real_file.png



Third, select the task type field as requested item



find_real_file.png


thanks mrudula for your assistance