how to restore multiple archived incidents

[chandana16]

Hello All,

I want to restore some 15 k incidents from archive table.

can you please give a suggestions.

Thank you.

[chandana16]

@karan: i have used the same script syntax as you provided i just given our incident number sysID in sysid.

[Karan Chhabra6]

@chandana16  - use archive table record's sys id, not the incident's, example:

new GlideArchiveRestore().restore('abf234354r2.....');

[chandana16]

@karan: Yes karan, i have used archived record's sys ID only.

I can able to restore single record. 🙂

But when i tried for multiple records, i'm getting bad response

my script looks like this:
var er = new GlideRecord(sys_archive_log);

er.addEncodedQuery(' i'm giving list of  incidents query here');

er.query();

while(er.next()){

var sr = new GlideArchiveRestore().restore(er.sys_id);

}

correct me if i'm wrong

[chandana16]

Hi Karan
i again tried to test it for 1 record, it got restored
Thank you so much for the help 🙂
but for multiple records, i'm getting the bad response since we are gliding archive log table
any suggestion please 🙂

[sourav1999]

• Restoring multiple archived incidents can be done using the ServiceNow “Restore” feature. • This feature can be accessed by navigating to the incident table in the ServiceNow instance. • Select the incidents that need to be restored, and then click the “Restore” button. • The incidents will be restored to their original state.

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