Requirement :In Line of business field we have to Retire values (“Home”, “Personal Auto & Home”) and these values must remain visible and editable on existing records that already contain these values, but shall not be available as options for new r...
Hi,How can I add more fields next to Created, Updated, State on top of the ticket (not the info fields):
Hi,How can I raise a pop up with that has one field of type multi line string with name 'Reason for cancellation' and after the user submit it will go and update the wm_task of the current wm_order?
Hi, In risk event related list task- risk event task i 'am facing issue. "Security constraints prevent access to requested page". What is the reason for this ?
Dear ServiceNow Community,I have an issue for which when a SAD request is canceled all the associated RITMs about that request got "4" as state, which is not present in the dictionary about the state field of the "sc_req_item" table. I checked lots o...
i have added deflection utility in a topic and can see topic going through the block but when i verified deflection metric table(ssa_deflection_metric) there are no entries in it ,anything my instance is missing? i tried in PDI it works fine
Hi Team,Can we restrict special characters (% $ @ ( ) & < > ' ") in the attachment type variable?@Ankur Bawiskar
Onload client script is ececuting twice in workspace executing single time in normal view
Hi I am working for CSM/FSM Workspace on CasesMy requirements is to build a PA dashboard to show:Build a daily report that shows the number of emails processed by each agent (Assigned to). The report must support filtering by Internal Team vs Externa...
Good morning,We just upgraded our dev instance to Yokohama. MFA is being enforced for accounts that do not use SSO.We have one account that fits this criteria - when I try to setup MFA on that account I get a message " Response is Invalid" when it t...
Hello Guys! Do you know if it is possible to use dotwalking and show columns from incident_sla table if report is created based on incident table. I need to be able to assign tickets to group and user to assigned to, thats why i need to use incident ...
I have a UI Page that works fine in Chrome. It collects information from the user and then the processing script takes that information and creates records from it. However, when I run the same UI Page in Firefox, the records do not get created. I pu...
I created an app in ServiceNow Studio's ServiceNow IDE and I need to delete it, but, I don't see an option to delete an app.I have already deleted the app from Systems Application > My Company Applications, but it still appears in IDE. Does anyone kn...
Hi, I am planning to create a custom checkbox on cmdb_ci table, on a particular domain. how do i make sure if that field is not accessible (read/write/update) by other domain users.
Hi: I want to have a trigger on sys_email table in flow designer, but the table is not there to select. Any idea how to enable it?Thank you!
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