Hi ,I need one help on notifications.How to send submitted record as attachment in email notifications.Example: if we are submitting HR case through record producer then end user should get email notification attaching the HR case as pdf .Is it possi...
Hello Folks I was checking to see if there was an option to configure CSM workspace URL for a record to open via the case number and not sys_id.Earlier in non workspace env , the URL could have been altered via sysparm to include number.Is there a si...
I have a question. I currently have a breadcrumb widget. Previously, when I clicked the Home breadcrumb, it would navigate to the index page. Since the index page did not have the breadcrumb, the breadcrumb would disappear.Now, when I click the Home ...
I created a dashboard with a simple list view widget. It is currently grouped by on specific field on a form. The group by split it into three sections, yes, no, or empty as the answer for the field. I want to combine the no and empty fields. Is ther...
Hi Team, When clicked on create new Problem Task Ui button in SOW from Problem record there should be 2 options Root cause analyses and General but these are not visible . Kindly suggest attached screenshot
Hello All,I have configured the bidirectional Jira-Servicnow Integration using Jira spoke which is working but I'm facing some challenges while configuring and they are.. 1. When I'm commenting from Jira side at the ServicneNow side it's showing comm...
How do you configure a Scheduled Job to execute on the last day of every month?a) Set the Run field value to Periodically and the Repeat Interval value to 31b) Set the Run field value to Periodically and the Repeat Interval value to Last Dayc) Set th...
I have one filter on the Service Offering table which should allow selection of Service Offerings that are parents in the cmdb_rel_ci table. This filter is followed by another filter that looks at the Application Service table [cmdb_ci_service_auto],...
Hello! I created a custom portal widget that allows a user to download a document residing on a task, upload that document after they download it, and reject the document task if necessary - essentially our custom usage of document tasks. It is work...
I've created a remote table that queries an external data source, and I want a count of the records that satisfy a specific query. This script returns null:var sections = new GlideAggregate('x_uob15_canvas_adm_st_course_section'); sections.addQuery(...
Hi,I have created a catalog item that for creation of Business application. Once business application is created, I want to trigger a data certification job only for that newly created Business application. Is that possible? Thank you
In One of my flows i have create task wit Wait checkbox checked when i run this is stuck in waiting even if the task i cloased completed , but the state of the task is stuck in true i am not able to find the root cause for this
The Lead Architect field should be populated dynamically with relevant users from the IT Architecture Chapter. Only active users with the title containing “Lead Architect” will appear in the list. The list updates automatically based on form changes ...
Hello everyone,I have the following requirement that I am unable to implement. I have been provided with an Excel file containing one column with contract sys_ids and another column with a field for hours worked on the contracts. Therefore, each row ...
HI I am looking for help on how I can in Workflow studio copy all the Additional Comments and Notes accross to a new case created in the same flow.
