How to specify path to a portal page under Mobile UI ?

[karthikdurga]

I have created a portal page and want to link it under Mobile UI -> Navigator Apps -> Service Portal -> New Module. I tried specifying the path as path of the page (/sp/?id=page_name), but it did not work. Any advice on how to do this ? thanks in advance for your time.

[Rajesh Mushke]

Hello Karthik,

I have resolved this by change the path 'Service Portal' to the new portal under System Mobile UI --> Mobile Modules.

Please Refer,

Linking a UI Page to be accessible on a Mobile Device

Create URLs in the ServiceNow Mobile UI to Modules, Favorites, & UI actions

Mobile Module - Path Creation for Portal Pages

[karthikdurga]

Could you please elaborate. I have seen these links earlier but they don't mention anything about portal pages.

The path for service portal is currently /sp. Let's say the path to my portal page is (/sp/?id=page_name). Could you tell me what I need to specify as path ?

[karthikdurga]

I tried adding the link under System Definition -> Module (mobile), link type = URL (from Arguments:) and Argument = /sp/?id=page_name. When I did this , I couldn't see this module on mobile ($m.do). Any idea how to link this ? I tried to click on "New Mobile Module" but I don't know what path to specify as this doesn't fall under form or list or view.

Anyone who has done this before, appreciate your help here. Thanks!

[karthikdurga · Accepted solution]

I figured out the solution -

1)Go to Mobile UI -> Navigator Apps   and open "Service Portal" application menu.

2)Create a new module and specify the path of the page as /$sp.do?id=page_name , and select the check box "Path Relative To Root". save it.

3)When you try to check this in browser by appending $m.do to your url, you would see a blank page. for this module However, when you open it in service now mobile app, the page gets rendered flawlessly.

Hope this is helpful!