How to sync parent to child incident Assigned to and assignment group

[R Charan C]

I have a requirement to sync child incidents (assigned to filed) to parent incident. so every time, I update 'assigned to' in parent incident.

I wrote this below, NOT WORKING. Any help ?

Async, 
Update,

condition: Assigned to changes.

(function executeRule(current, previous /*null when async*/) {

    var grIncident = new GlideRecord("incident");

    grIncident.addActiveQuery();

    grIncident.addQuery("parent_incident", current.sys_id+"");

    grIncident.setValue("assignment_group", current.assignment_group+"");

    grIncident.setValue("assigned_to", current.assigned_to+""); // In case you want assinment group emty then comment this and uncomment below line

    // grIncident.setValue("assigned_to", "");

    grIncident.updateMultiple();

})(current, previous);

[jonsan09]

You could try something like this:

(function executeRule(current, previous /*null when async*/ ) {

    var parentInc = current.sys_id;

    var childIncs = new GlideRecord('incident');
    childIncs.addQuery();
    childIncs.addActiveQuery("parent_incident", parentInc);
    childIncs.query();
    while (childIncs.next()) {
        childIncs.assignment_group = current.assignment_group;
        childIncs.assigned_to = current.assigned_to;
        childINcs.update();
    }

})(current, previous);

[R Charan C]

Not working, I'm doing this on a extended incident table.

[Bert_c1]

Hi R Charan C,

I tested your script, and got expected results. Assigned to and assignment group changed on the incidents with 'parent_incident' to what was set on the "parent" incident. I don't understand why yours doesn't work. Maybe try the above suggested changes.

[R Charan C]

Not working. Is this because we have extended table and the script is on extended incident table ?