HRSD Advanced Integration with Workday Reports

Jamie McGee
Tera Contributor

I am currently trying to configure the HR Service Delivery Advanced Integration with Workday.  On the following page: 

 

Configure reports HR Service Delivery Advanced Integration with Workday

 

....it instructs us to 'Configure the necessary reports to pull data, such as time offs plans, time off reasons, holiday calendar WID, and work schedule calendar WID, from Workday into the ServiceNow tables', however it does not mention what the structure the reports need to have, the format, or what data should be in the report.  Our Workday team say there is no such thing as an out of box report in Workday, so I assume these will be RAAS reports (Report As A Service) that we need to configure.  Can anybody give me any pointer please?

2 REPLIES 2

Amrita Kanungo2
Tera Contributor

Were you able to use the RAAS sent by Workday? We have a requirement where workday is sending us a RAAS Report in form of an endpoint, and we need to use that to map fields in the HR Profile table. Any idea how to do this?

We did make some progress, however the solution was far from optimal so we decided not to persevere with the OOTB integrations and built our own bespoke integrations instead.  You should be able to map the data you have received from a RAAS report using the parsers provide in flow designer, once you have parsed the data successfully you can do any thing you please with it i.e. insert it into the HR profile table (as long as you can match the data to a key i.e. user ID).