I can't upload image

[schd]

Hi,

Before i upload image file.png, successful ! but now i can't upload image file.png

please follow the image : this's display after click upload.

I upload image:logo_.png but unsuccessful

Thanks,

Suchawadee

[Deepa Srivastav]

You mean you cannot click on "New" button? or whats happening after you click and try to upload...Provide screenshot for better understanding...

[Brad Bowman]

I had the same issue - an entry showed with a name and updated date, but no image file, dimensions, etc.   This also was limited to one instance.   That's when I realized that in this one instance I had previously created a business rule to abort the action when an entry was added to the sys_attachment table that was detected as an image but did not meet a minimum size.   This was put in place to prevent email signatures from being added as attachments when incidents were created from inbound email.   Apparently this Images module uses the same table.

You can also check the System Log right after you attempt to upload a file, to see if that tells you why it is failing.

[joseph03]

Hello,
To solve the Issue, consider the following

• Make sure you have one of these type of files ".gif, .png, .jpg, .ico, .svg or .bmp"
• you should give the Image name following with .gif, .png, .jpg, .ico, .svg or .bmp.

For example : if the Image name on you local machine is "Image_photo", you should modify the name to "Image_photo.png" and also the prefix of the name might be modified according to the application scope you selected, so need not to worry.

Thanks!

Please mark this as helpful if it resolves your issue!