I should to able to access favorite articles quickly in the service portal from a My Favorites menu

[Mark Roethof]

Hi there,

Employee Center has an out-of-the-box option for this. Have you looked at that already?

[akash12345]

Hi,

Where is that option available. Can you please guide.

[Mark Roethof]

When having done this, you will notice the favorite icon on your portal on Catalog Items, Knowledge Articles.

[Sonu Parab]

Hello @akash12345 ,
Could you please check below threads.
1. https://www.servicenow.com/community/employee-center-forum/unable-to-display-favorite-from-employee-...

2. https://www.servicenow.com/community/employee-center-forum/service-portal-favorites/m-p/235741

If my answer solved your issue, please mark my answer as  correct.
Thanks,