In Reference(sys_user) field Instead of Name we are expecting display Email:

[Sirri]

Hi All,

we have created reference field Name(sys_user) after selecting it will Displaying Name of the user. But I  should want email. 

Please let me know how to configure this. 

For more details please find the below snips.

Thank you

[Community Alums · Accepted solution]

Hi @Sirri ,

You can add email while searching, but when you actually select that user, it will only the the name of the user.

If you want to show the email on selection as well, you will have to make email field as Display for user table which is not recommended.

[Anurag Tripathi · Accepted solution]

Hi,

You can make this change but its highly not recommended. What you see here is the display value of the table, (there is one field that has display flag as true) and if you change this it will change for the entire platform and not just this form. I would not recommend doing this.

Instead what you can do is , bring email in the lookup value and make it searchable by email too, see this -> https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/field-administr...

[Community Alums · Accepted solution]

Hi @Sirri ,

You can add email while searching, but when you actually select that user, it will only the the name of the user.

If you want to show the email on selection as well, you will have to make email field as Display for user table which is not recommended.

[Sirri]

Hi All,

Thank you all

I have mention this is as example only actually this is for another custom table.

Thank you 

[Anurag Tripathi · Accepted solution]

Hi,

You can make this change but its highly not recommended. What you see here is the display value of the table, (there is one field that has display flag as true) and if you change this it will change for the entire platform and not just this form. I would not recommend doing this.

Instead what you can do is , bring email in the lookup value and make it searchable by email too, see this -> https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/field-administr...

[Parth_Poriya · Accepted solution]

Hi

In sys_user table in email field open dictionary and mark display true