In the Upgrade Serviceportal Out of Box widgets are missing

rajeshraji1 · ‎05-31-2025

In the Upgrade Service portal Out of Box widgets are missing
Where i can find those missing Out of Box widgets and How to apply this missing widgets from old instance to upgrade instance .
Experts Please suggest for this .

rajeshraji1 · ‎06-01-2025

@Dr Atul G- LNG Can you suggest any kt how to restore the Skipped records

View solution in original post

Dr Atul G- LNG · ‎05-31-2025

Hi @rajeshraji1

Check the skip records or try to repair the portal plugin manually.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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rajeshraji1 · ‎06-01-2025

@Dr Atul G- LNG Can you suggest any KT

how to restore the Skipped records

Dr Atul G- LNG · ‎06-02-2025

Hi @rajeshraji1

https://www.servicenow.com/docs/bundle/washingtondc-platform-administration/page/administer/platform...

https://www.servicenow.com/community/developer-forum/what-is-the-best-practice-to-review-skipped-rec...

https://www.servicenow.com/community/developer-forum/can-someone-explain-the-concept-of-skipped-reco...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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rajeshraji1 · ‎06-01-2025

@Dr Atul G- LNG Can you suggest any kt how to restore the Skipped records