Not able to post in the community
I am facing an issue with my ServiceNow Community account. All questions I post are immediately moved to "My Rejected Items", regardless of the forum or content.
Forum Posts
Auto populate Employee start date on a catalog item
Hello, I want to add an employee start date field to catalog item that auto populates when a field titled "Who is the user receiving the phone is filled in. I added a variable titled "employee start date" to the catalog item, I made it type "referen...
Record producer decide on Incident field population
Hi everyone,I'm looking for some advice on designing an Incident Record Producer in ServiceNow.Our incident routing and workflows depend heavily on the Service Offering selected on the Incident record. However, the end users submitting incidents have...
Address lookup capability
Does ServiceNow have a built-in address lookup capability (without a paid 3rd party integration)? I'm looking to improve the user experience on our Service Portal catalog items.Currently, users have to manually enter:Address Line 1Address Line 2Town/...
How to trigger a single notification to requestor for the Approval record?
Hi Team, We have a requirement to auto cancel any RITMs, that are not approved within 30days. We are looping through approval records (sysapproval_approver) table, fetching the RITMs, then calling the notification which is sending emails to each appr...
Performance Issue with Flow After Yokohama Upgrade – Slow 'For Each' Step
After upgrading to the Yokohama version, I encountered a significant slowdown when executing a particular flow for the first time.In this flow, I use a "Look Up Records" step with Max Results set to 100,000, followed by a "For Each" step, and it seem...
How to display dependent catalog Variable based on another Select Box Variables
Hello Community, Many threads went through for making dependent variable based on another variable. Our requirement is 2 Select Box BoxA and BoxB. Both has many values. How can I make BoxB certain values selectable when specific BoxA selected. Client...
Sending Notification to particular mail address
I have a requirement to create notification which should trigger to particular mail address (not to user/group). I am quite new working with notifications. Can anyone explain how to achieve this?
Script not running in native UI
I have written an onChange client script on server_name variable which is a list collector variable. This script is working in portal, but not in native UIIn native UI even the alert is not coming function onChange(control, oldValue, newValue, isLoad...
FSM Implementation Lab Files data isnot available in Instance
Hi, While I was reviewing the Inkling Library book and trying to perform steps, I did encounter an issue:In the Lab:2.1.2 - Validate Foundation data: the lab instruction says to verify data in instance - but I couldn't see any data in Lab Instance - ...
We are unable to ingest devices registered on Intune Autopilot into ServiceNow using the Service Gra
Hi, We are trying to see if anybody has had success fetching in stock devices (new laptops puchased by customers) that OEMs register on intune's autopilot.We have a customer who has laptops on that are enrolled in autpilot but are not being ingested ...
Resolved! Make record preview readonly in Service Portal (all records)
Hi all, When you have a form in Service Portal with a reference variable, whenever you click the (i) icon next to the field, you get a preview of the record. I don't want anyone to be able to edit what appears in the record preview, not even admin.Ho...
Select All Records in a List Collector on a Catalog Item/Record Producer
I have a scoped application which has a Record Producer that users will be filling out on Employee Service Center (ESC). There is a List Collector of records that they need to choose from. This List Collector has a very complex filtering criteria, ...
Transform Map execution
Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will the Transform Map execute? If multiple Transform Maps are associated with the same staging table, will all of them execute? Question 2:When usin...
Questions Regarding Import Set Transform Map Execution and Easy Import Validation
Hi Community, I have two questions regarding Import Sets and Transform Maps. Question 1 I have an API integration where I insert multiple records into a staging (Import Set) table through a script. After the records are inserted, the Transform Map ...
