how to identify who is using form design
How can I identify whether anyone is using Form Designer to create forms in the instance? Is there any way to check this?
Forum Posts
Resolved! Do we have spell checker in workspace
Hi all, I have a query regarding misspell sentences in the workspace is it possible to enable spell check, does SN provide that OOB, if not is there any way to implement itAttaching SS for reference.
Work notes field yellow/gold in SOW before saving
Hi, Im trying to make the work notes field yellow/gold before a ticket is saved in SOW.i check some of the system properties which are all set to gold, and in classic UI it works fine already but now in SOW. Any ideas ?
Implementation of Password Policy for General Users (Excluding WSAO Users)
Hello developers,We need to implement a new password policy in ServiceNow that will apply exclusively to general users. Users belonging to the WSAO group must be explicitly excluded from this policy.Please ensure that the configuration is designed in...
Historical Data in sc_task_metric Table
Hi Everyone,I created a Metric Definition for Assignment Group on sc_task, and it is populating data correctly for new changes.How can I populate historical data in the sc_task_metric table for existing catalog tasks created before the Metric Definit...
X.509 Certificate to validate jwt token
Problem statement: Trying to set up OIDC API authentication. We have DUO which provide a jwt token for client who want to connect to Servicenow API using that jwt tokenDUO also provide jwks end point for the client where we get the JSON web key set a...
Create Catalog task after 30 days from the selected date in variable
Hi All, I have to create the Catalog task after 30 days from the selected date in the variable. for example, If I select today's date in the variable and the catalog task should create after 30 days. (i.e, on July 24th).var termDate = current.variabl...
Unable to create list view with dot walk fields
Created a data source with CMDB Query Builder. Based on that I've created a multi level pivot table. The column in the table is a dot walked field. When selecting a record in the table a list view is opened. On that list view it is not possible to in...
how to configure wait for condition in flow designer based on state and custom variable value
Hi,i needed some help please as i'm configuring a wait for condition in flow designer where the conditions that must be met are:variable value is Yes Or2. The state is completeif one of these conditions are met then the the next catalog task will be ...
Virtual Agent Timeout issue – Call not transferring to another agent in Service Operations Work
Hi Community, I am facing an issue with ServiceNow Virtual Agent call routing. When a call is made to a Service Desk agent via Virtual Agent, the call is not automatically getting routed/transferred to another available agent when required.From initi...
Resolved! Can we upload empty files in servicenow
Hi all,In workspace can we attach empty files which has 0kb file size, does ServiceNow provide such functionality to configure this.
Configure Sharepoint Online Spoke
Could someone please tell me if there are any tutorials on configuring Microsoft SharePoint Online Spoke? If so, please send for me some doc so I can read. Thank you guys!Regard.
There is no Problem or Change Management in PDI
Hi,I don't see any Change or Problem modules in PDI. Can you please help what can be done.RegardsSuman P.
Workflow retire publish sys id missing in knowledge base
When previewing the update set batch on the Zurich instance, I am getting 4 preview errors under the "Preview Problems for Batch" tab.Error Message:Could not find a record in wf_workflow for column workflow referenced in this update.Could not find a ...
Track usage of Platform Analytics dashboard
Hi,How we can track usage of Platform Analytics dashboards.We want to see, who all are the users are using dashboard's of Platform Analytics.Where we can get this information? Thanks.