Zero Trust access

Hey community, I'm facing issues with accessing Zero Trust. Would appreaciate debug tips 

In VTB board, private task(vtb_task) are getting removed once I refresh browser

HI AllI have an strange issue, I have one guided VTB board, with 13 swimlanes with assigned to user.current condition on board - state is WIP,open,pending,state closed,incomplete,skipped.issue is when ever i change condition to WIP,open,pending; and ...

notifiction body

HI Team  we have requirment that  when ever SLA reached 90% for Service Request email should trigger . for this we have configured flow . i have stucked in the notiication part  I need like this    this is notificatio i configured on ritm table  whil...

Remove UI action from three dots of HR agent workspace

Hello Community,We have some UI actions like Set Reminder available on HR agent workspace by clicking on three dots.How can we remove this "Set Reminder"  from that three dots and made it always visible on form.I tried using that " Checking - Workspa...

Sync fields from task SLA to HR Case

Hello Community, There is field named "Actual Time Elapsed" on Task SLA . I have to copy the value to new field created on HR Case form. I have created after insert/update BR on task sla table . But the thing is this is getting update only one time. ...

Map field from SLA task table to HR case

Hello Community,Among many fields available on SLA task , we have to show two field "Business time left" and "Breach Time" on HR Case list view.I have created BR on update of the records which will update case whenever that respective SLA task gets u...

I have created a UI Page fullcalendar and put that in a variable type ui page for a record producer

I have a UI page which is using the fullcalendar library, we have html part and client scripts where we process events generated through glideajax call. Everything is inside a scoped application, when we try the Ui page using try it it shows all even...

how to call/ show the custom widget on the workspace or on dashboard

how to call/ show the custom widget on the workspace or on dashboard

multi_import_set_id

Flow designer - ability to revert to previous versions

Hi All,   we are trying to implement a requirement using flow designer.   while working we don't find a way to revert the flow back to previous versions! Any one has any suggestions on this?   Thanks, satheesh

I need help with a notification trigger

I will explain how the notification trigger should work:Basically, I have a Record Producer where I fill in the information with the event date, the time, and the date when the notification should be sent. The type of template the notification will h...

Service Mapping

Hello Team,I am new to Service Mapping and Discovery and currently working on a Service Mapping POC.Discovery and the MID Server are already in place. Apart from this, I would like guidance on what information and prerequisites I should ask from the ...

Integrating with Apple Business Manager for Device management

Hello, I am trying to integrate with Apple Business Manager to import mobile device data into the CMDB.  The ABM API uses OAuth2 with JWT for authentication, and requires that the client assertion be signed with the ES256 algorithm.  I followed this ...