Hello team,Please Help me to bring the Scheduled Button in the SOW view of Change Request.(Screenshot Attached) Currently it is visible in the Default view but not in the SOW view.(Screenshot Attached)Thanks in advance
Hello, I have a scoped app that has a tab where I created a declarative action as a client script. I then added the script below in order to open a form. The issue is that it not only opens the form with a tab next to the case, but I am also openin...
I’m trying to generate dynamic document templates that can be added to a project workspace. However, this doesn’t seem to work when using ‘Insert Dynamic Content.’ It functions correctly for status reports but not for documents. While searching throu...
ifanyone know “Only the Control Owner or a member of the Owning Group for the control may create an issue.” Any other users (not the Owner or Owning Group members) are prevented from creating an Issue
I have a requirement to configure AI Search on our Employee Center portal so that Business Applications are searchable. I am trying to create an Indexed Source record (ais_datasource) on the Business Application table (cmdb_ci_business_app) however t...
Hello everyone,I am experiencing an issue with the translation of the Stage [stage] field on the sc_req_item table.I have tried:1- Adding a translated choice in the required language via Stage → Configure Dictionary → Related List: Choices2- Changing...
Hi Experts, I would like ask your help on how to configure the Knowledge Article 'Most Recent tasks' to be visible as well in the KB view of Agent workspace.I would appreciate any inputs regarding this matter. Thank you very much.
All the Cmdb_ci records are showing in list view but when we try to open any record it's showing error that record not found what should be the issue .Can anyone please help me with this.Thanks in advance
Hi Experts, I have a button ( UI ACTION) called escalate on incident form. I want that when i click that escalate button, escalation email goes to assigned to 's manager and assignment group's manager. Can someone help me achieving this ? Thanks!...
We have a survey we want to trigger for every RITM that specific fulfiller groups do work on (close a task). it seems to work fine for me as an admin, even when i impersonate someone, but it does not trigger for anyone else. I'm stumped. we are using...
Hi, I have a requirement where if a user gets deactivated from our organization, we need a request submitted to revoke their software license. How can this be achieved? Currently, it's somewhat of a manual process, although it is mostly automated oth...
Hello, I am creating a report currently on a table. That table has a description field, pretty much a text field whose value look something like this: Random textRepository: repository nameCreated by: John Would I be able to extract just "repository...
Hello,I'm currently implementing tag-based Service Mapping in ServiceNow.However, our CMDB already contains several Application Services, and some of them match the services that are about to be discovered through tag-based mapping.When I attempt to ...
Hi everyone,I’m new to ServiceNow and recently joined the community.Can anyone guide me on how to start learning ServiceNow step by step? Also, what topics should I focus on as a beginner?Thank you!
Hello All,I’m building a Scripted REST API to allow a trusted 3rd-party system to upload files to ServiceNow. We can’t use the standard Attachment API because, : The Attachment API requires a target record sys_id and table name.The target table (sn_...
