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can we customize "Unauthorized Change Task"

Hi Experts,  Can we customize - "Unauthorized Change Task" only for specific classes and specific attributes ?In case yes, could you please share the steps of the customization ? Thank you.

Neeta1 by Tera Contributor
  • 70 Views
  • 3 replies
  • 0 helpfuls

Create A Report

Report needed: Any ticket that was routed from the service desk to TEAM 1, and they routed back, stating it's a wrong queue, and later the service desk routed back to Team 2, and they resolved it. How to create that report for Incident and Catalog Ta...

mohammeda36 by Tera Contributor
  • 98 Views
  • 1 replies
  • 0 helpfuls

Date Picker with Start and End dates

Hi team, We have a requirement to have a date field in which you can select the start and end dates (like when you're booking a flight or a hotel). Have you implemented something like this in a record producer or widget? Would really appreciate for s...

lpolicarpio by Tera Contributor
  • 243 Views
  • 4 replies
  • 1 helpfuls

Use ServiceNow Extension for VS Code with SSO instance

Is there a separate process for using the Servicenow Extension in VS Code with an instance that has SSO and 2FA on it? We use SSO on all our instances, so each user has a login to dev, test, and prod. I am not sure if the VS Code Extension could supp...

Unable to Access Personal Developer Instance

I am currently unable to access my PDI. When attempting to open the instance, the portal displays message indicating that the Developer Instance is undergoing unscheduled maintenance. Additionally, another notification appears stating: "We are having...

21A91A6141 by Tera Contributor
  • 165 Views
  • 4 replies
  • 4 helpfuls