Hi Team, This is regarding the Change Request bulk upload.Requirement regarding the change bulk upload, including the expected format, mandatory fields, validations, and any prerequisites. We need to create one front end form (Catalog item or Record ...
Hi Team,I have a Catalog Item where I am creating a Catalog Task (sc_task) using Flow Designer.For normal catalog variables, I am able to populate the values in the Description field of the Catalog Task using:Trigger → Requested Item → VariablesHowev...
Hi All,Kindly help me How to check attachment before on submit client script in catalog item &there must be 1 attachment and that attachment type must be xlsx only.
Hi Team, I have a requirement on a Service Catalog Item where an attachment should be mandatory based on avariable selection. Requirement Catalog Item has a Select Box variable: request_typeValues:Bank Account MaintenanceScheduler MaintenanceOtherWhe...
Hi, Please help how to workspaces to the workspace global search context menu in servicenow.
i am trying to create a ui action on the change form on the service portal. this button is to help users fill the form with ai so it must be present when the record is in draft. however I can only get it to show once the record is pending approval. H...
I want to share something that took me way more time than expected to figure out — accessing Multi Row Variable Set (MRVS) data on Catalog Tasks (SCTASK). One key confusion point was this: it’s not like normal variables, where simply setting the vari...
I have a simple task to get some data from my scoped table and I'm having a hard time at it. I'm going to use the Incident table to make things easier to understand. I'd like to run through all Incident Caller ID's and simply ask "How Many Categori...
I am trying to set up a chart to show us the task SLAs for Ritms with tasks assigned to your groups (or selected groups).I have set up a Sys_relationship record which works in the related items lists from the task SLA (Task SLA.task = task.parent).Wh...
Hi In project workspace there is a record page whenever from list i open any record Project Workspace Subtoolbar become visible there is a property of it in which i have mentioned my page id as well still its not workingIts working fine for my anoth...
Hello - I was wondering if someone could advise on how I would go about changing the default filter on the Agent Assist within Agent Workspace. I have included a screenshot. Ours is defaulted as 'Knowledge & Catalog' and we would like to change it...
HiI'm having xyz table and abc is related list to that table so if i click on new button of abc related list it's taking me to def table .. how to stop it when i click on related list abc new button it should take me to abc new record
I've enabled the ACL for Table API such that only users with the snc_platform_rest_api_access role can access the Table API.All itil users inherit this role, thus allowing them to access the system via the Table API, which is not desirable.If I remov...
I created a transform map in the CMDB integration application inside an update set. The transform map contains 2 script includes that are private to the CMDB application. All my changes were done in the application. However, the transform fails with ...
