Is it possible for a user to see a report without role ?

[BenG]

Hi,

Is it possible for a user to view a report without role ?

I've tried but I have this message: Number of rows removed from this list by Security constraints: 20

But in the ServiceNow documentation, I saw this:

No role: Can view reports that are shared with them.

https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/reporting/concept/c_AdminsteringReports.html

If you have any idea, it will help 😉

Thanks !

[BenG]

OK thank you for the answers.

But in the ServiceNow documentation, I saw this:

No role: Can view reports that are shared with them.

So I sould be able to see report when a report is share with a user without role.

The goal is to consult only few reports without buying a ITIL license.

Regards, 

[Tracy Davis]

I believe that refers to the sharing process when you publish the report and share the hyperlink. For that, I don't think they need a role.

[BenG · Accepted solution]

My problem was a business rule:

Incident Query

And ACL to create

I modifed this BR and not it works

Regards,

[Ana39]

so, I have same issue, the user gets a scheduled email with the report, the link is there, and when the user goes to the link gets a empty page with the text "Access to this content denied based on report_view ACLs."

it is my 3thd day trying to fix the ACLs report_view and I get half of the fields I want... (only the ones from SC_TASK and not the ones from RITM and catalog variables)


any ideas of how to fix it? what I am missing here?