Issue with 'Send Email' through Flow Designer

[shreyanshs07]

So, the issue which is faced is that when I send email through flow designer to the members of Assignment Group (custom created), the mail is only going to some users of the assignment group and not to all the members of that group.

<> Below is the Custom Catalog which I created.

<>The Flow which is being used to send email to the Assignment Group Members.

<> The Email Log which shows Recipients of the users who received the mail (ignore the last mail in Recipients as that is the manager mail of the user which is taken from the catalog requests).

[Juhi Poddar · Accepted solution]

Hello @shreyanshs07 , 

You can achieve this requirement by creating a notification on sc_req_item table with following parameters:

1) When to send: Triggered

2) Who will receive: Groups-> Custom Group name

3) What it will contain: will accept subject and body of mail.

 

 

Once the notification is created, instead of sending email you can Send Notification.

I am also attaching screenshots for your reference.

 

A single email will include all the members of that group.

 

If you find this as an accepted solution please mark it as helpful, as it will help others to identify the appropriate solution for them.

Thanks & Regards

Juhi Poddar

[Dhana3]

Please share the flow execution logs.

[shreyanshs07]

There is some issue due to which the operational view after the flow testing is not visible in my PDI. So, is there any other way for that?

[Dhana3]

make this property ON in sys_properties table -  com.snc.process_flow.reporting.level

you will be able to see execution details after that. Try executing the flow and check the execution details. Or you can share them here.