Issue with users domain assignment

Community Alums
Not applicable

Hello All,

 

I am facing an issue with the domain assignment to the users. I am getting users from LDAP, I have the company field mapped in the transform map.

The issue is that the domain of some users is set to global; for some, it is set to the required domain for the same company.

Previously we were using two domains to separate data, now we are only using a single domain. So, is there any way to directly add all the users to this domain?

 

Does anyone face any similar issues, or have any idea how to resolve this?

 

@Mark Roethof@Dr Atul G- LNG 

 

Thanks

Anand

1 ACCEPTED SOLUTION

Hi @Community Alums ,

 

Here is the approch to take :

 

1. As you only have 1 domain now you can simply set the domain as target.sys_domain = 'sys_id of domain';

 

2. By default, the domain field is going to be synced with the Company field,  Updating a Company record for a user will change their Domain.

 

Associating a Company record to a User will associate the User with the Domain that is associated to the Company automatically. This allows you to declare overrides by declaring a Managed Domain if needed, but otherwise ensures that the User has the same domain as their Company.

 

so set them accordingly...

 

I hope this helps...

 


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

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View solution in original post

5 REPLIES 5

Hi @Community Alums ,

 

Here is the approch to take :

 

1. As you only have 1 domain now you can simply set the domain as target.sys_domain = 'sys_id of domain';

 

2. By default, the domain field is going to be synced with the Company field,  Updating a Company record for a user will change their Domain.

 

Associating a Company record to a User will associate the User with the Domain that is associated to the Company automatically. This allows you to declare overrides by declaring a Managed Domain if needed, but otherwise ensures that the User has the same domain as their Company.

 

so set them accordingly...

 

I hope this helps...

 


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect