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Knowledge Base article source code

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Mari2
Kilo Guru

‎12-28-2023 09:24 AM

Hello everyone,

 

I am wondering if there is any way I can use Markdown and Mermaid syntax in KB article. As long as I tested, only HTML is available. But if I can use Markdown or Mermaid, it would be great from the visibility and traceability perspective. 

 

Any comment would be appreciated. Thank you.

 

Mari2_0-1703784141632.png

 

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Sandeep Rajput
Tera Patron
Tera Patron

‎12-28-2023 09:40 AM

@Mari2 Unfortunately, except HTML, you will not be able to use Markdown/Mermaid syntax in KB articles. These markup languages are not supported.

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SP22
Giga Sage

‎12-28-2023 09:52 AM

Hi @Mari2 ,

Please see the below link and let me know whether it is useful or not.

https://www.servicenow.com/community/itsm-forum/is-there-a-syntax-highlighting-tool-for-knowledge-ba...

Thanks
SP.

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