
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-28-2023 09:24 AM
Hello everyone,
I am wondering if there is any way I can use Markdown and Mermaid syntax in KB article. As long as I tested, only HTML is available. But if I can use Markdown or Mermaid, it would be great from the visibility and traceability perspective.
Any comment would be appreciated. Thank you.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-28-2023 09:40 AM
@Mari2 Unfortunately, except HTML, you will not be able to use Markdown/Mermaid syntax in KB articles. These markup languages are not supported.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-28-2023 09:52 AM
Hi @Mari2 ,
Please see the below link and let me know whether it is useful or not.
https://www.servicenow.com/community/itsm-forum/is-there-a-syntax-highlighting-tool-for-knowledge-ba...
Thanks
SP.