Looking for a way to show user's offset from my time when looking at their profile information

MireilleEdwards
Tera Contributor

Hello,

 

In Microsoft Teams when I look at a user's information, I can see how far ahead or behind my time zone they are.  Here's a screenshot from Teams showing what I mean:

 

MireilleEdwards_1-1724713502428.png

Is there any way of showing something similar in ServiceNow when you look at a user's profile information?

 

I've been asked about this by some fulfillers who are looking for an easier way to tell when to schedule calls with the global users they support.  Currently, they're looking at the name of the time zone on the user's profile and then going out to a web site like www.timeanddate.com. Once there, they have to find the right location/country to determine the user's local time. 

 

We're currently on Vancouver patch 9 hotfix 2a and will be moving to Washington DC in September.  Any and all suggestions are greatly appreciated!

 

Mireille

 

1 ACCEPTED SOLUTION

Mark Manders
Mega Patron

No. There is no OOB way to do this in ServiceNow. You could create a read only field on the user form that calculates the difference when someone checks on the user record (onLoad client script setting the time difference between my time zone and the user's timezone). But do they schedule calls from within ServiceNow? Or do they use teams/outlook calendar for that? Because the information on work hours is all there.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

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2 REPLIES 2

Mark Manders
Mega Patron

No. There is no OOB way to do this in ServiceNow. You could create a read only field on the user form that calculates the difference when someone checks on the user record (onLoad client script setting the time difference between my time zone and the user's timezone). But do they schedule calls from within ServiceNow? Or do they use teams/outlook calendar for that? Because the information on work hours is all there.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Mark,

 

Thanks for the quick response and the suggestions.

 

Mireille