Hello we are experiencing an error in the HR Agent workspace where reference field have the magnifying glass icon but clicking it doesnt do anything.
I checked in my pdi and its the same. However the CMS Workspace seems to work fine
Is there a configuration that we're missing or something that needs to be set to allow the magnifying glass to work in the HR Agent workspace as well?
I was able to find the answer in this post: https://www.servicenow.com/community/developer-forum/custom-workspace-search-icon-on-record-not-clic...
Turns out if you make a duplicate of the record page it breaks the reference lookups. so you need to create a duplicate of the OOB "DA Modal Ref Lookup" app route with your new paged referenced. here is the OOB one
It is the same experience regardless of the reference field.
I was able to find the answer in this post: https://www.servicenow.com/community/developer-forum/custom-workspace-search-icon-on-record-not-clic...
Turns out if you make a duplicate of the record page it breaks the reference lookups. so you need to create a duplicate of the OOB "DA Modal Ref Lookup" app route with your new paged referenced. here is the OOB one
