Mandatory Questions on RITM Approval View

BRoss · ‎07-27-2023

Hello,

I am working a project where a request is submitted with the majority of questions on the form completed by requestor before they submit it. Once submitted, the request is reviewed for RITM approval (Approval-Group) and 2 additional questions appear on the RITM View for the Approver to answer. The visibility of these 2 questions is working great via Catalog UI Policy, and the policy sets the 2 questions as "Mandatory" with red asterisks appearing.

The problem is that when entering the RITM view as the Approver, they are able to "Approve" or "Reject" without answering the 2 questions.

How can I make the questions mandatory for the Approver to answer and enforce it?

Thanks for any ideas to remedy.

BR

Sonam Tiwari · ‎07-28-2023

Hi @BRoss ,

You can probably have an onSubmit client script which applies on requested items

You can check if user has the approver role then you can set the fields as mandatory

// Check if the two questions are unanswered
var question1 = g_form.getValue('<question1>');
var question2 = g_form.getValue('<question2_field>');
if (!question1 || !question2) {
alert('Please answer all the questions before you act on the request.');
return false;
}

View solution in original post

BRoss · ‎08-02-2023

@Sonam Tiwari

I have not implemented a data policy on this, yet. I will test it in my instance to see if it is a potential solution.

BR

sravya vemula · ‎08-20-2023

You can apply a Business Rule for this.