Mid server installation issue - Version compatibility could not be determined. Verify that the MID Server is configured as expected.

amleshmahato
Giga Contributor

‎05-03-2021 01:08 AM

Hi,

After doing the mid server installation, the version field in the mid server record in servicenow is blank.

And also there are no configuration parameters and getting an informational message on top of the page - "Version compatibility could not be determined. Verify that the MID Server is configured as expected.".

Error message attached.

Any help would be much appreciated.

 

Thanks,

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4 REPLIES 4

Appli
Mega Sage
Mega Sage

‎05-03-2021 01:33 AM

Hi, please check if MID server application is UP and Running.

Hope it helps

Hope it helps
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amleshmahato
Giga Contributor
In response to Appli

‎05-03-2021 02:37 AM

Its Down now

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Appli
Mega Sage
Mega Sage
In response to amleshmahato

‎05-03-2021 02:46 AM

Hi, please start the MID Server service up and let us know if it resolved an issue.

Hope it helps

Hope it helps
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ABSG-001
Tera Expert
In response to amleshmahato

‎11-25-2021 07:57 AM

Hi @amleshmahato 

Were you able to resolve the issue? I am facing the same issue.

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