Multiple Journal Input Fields w/ Post Button to Separate Journal List Fields

[y-allen]

Good afternoon!

I have a custom form in a custom application on a custom table. This form contains multiple tabs and on 4 of the tabs, the users enter scoring values. However, these scores need to be explained in detail to the end user as to why they are receiving a given score. I am attempting to provide them 4 separate journal input fields in which they can enter the information respective to that tab. This is so the end user does not have to go back and forth between the Activities tab and the tab with the information.

So far, I have created 4 journal input fields for each tab and a journal list field. I have entered the name of the journal input field in the "dependent" column in the table dictionary and the information I am entering into the journal input field is displaying in the journal list field.

However, the form has to be saved in order for this information to show up. My question is: is there a way to have a "Post" button under each of the 4 journal input fields that posts the information to the journal list field?

Note: I already have an activities and work notes field on a tab named Activities to capture changes to the form holistically.

I attempted to follow the steps in the link below, but it removed all entries on the Activities tab so that the only that showed up was on the first tab when I updated the form layout at Step 2. This will not work for my use case.

https://www.servicenow.com/community/developer-forum/how-do-i-get-the-post-button-assigned-to-work-n...

Thanks in advance for the assistance!

[jaswalvishal106 · Accepted solution]

Hello @y-allen I believe it is not possible to have multiple Journal input field types in multiple sections/tab with each have Post Button (Activities filtered) -- Yes, that is a bummer!!!

The only way to get through is have all 4 tabs under 1 tab/section and four fields as Journal Input which ServiceNow will group automatically as a drop down with Post button next to it. 

The only challenge will be in displaying them individually rather under this one section, you have to show them as their values and the timestamp.

[y-allen]

Understand all @jaswalvishal106 and thank you for responding.

I have a UI page in the works that's called by a UI action on the form that allows users to select which "journal section" they want to add notes to. I think that is a reasonable solution given the functionality of ServiceNow.

Thanks again!