Need help on UI Action to redirect to portal

shaik_irfan · ‎10-19-2020

Hi,

I have a button created on incident form when i click on it i want to redirect to Service portal categories place.

https://dev82927.service-now.com/sp?id=sc_category

can anyone please help me on this

Ankur Bawiskar · ‎10-19-2020

Glad that it worked.

to open in new tab use this

var url = '/sp?id=sc_category';

g_navigation.open(url, '_blank');

Let me know if I have answered your question.

If so, please mark my response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Jaspal Singh · ‎10-19-2020

Hi Irfan,

In your UI Action code try adding below.

action.setRedirectURL("/sp?id=sc_category");

shaik_irfan · ‎10-19-2020

Hi Jaspal,

Thank you but it did not worked on the list when i click on it is poping a message as not records selected

Ankur Bawiskar · ‎10-19-2020

Hi,

you can have UI action as client side

Onclick: redirect();

Script:

function redirect(){

var url = '/sp?id=sc_category';

top.location.href = url;

}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

shaik_irfan · ‎10-19-2020

@Ankur Bawiskar

Thank you it worked, can you please help me how to have it display only on related list and can i open it in new tab now it is opening on same window