Need help on UI Action to redirect to portal

[shaik_irfan]

Hi,

I have a button created on incident form when i click on it i want to redirect to Service portal categories place.

https://dev82927.service-now.com/sp?id=sc_category

can anyone please help me on this

[Ankur Bawiskar · Accepted solution]

Glad that it worked.

to open in new tab use this

var url = '/sp?id=sc_category';

g_navigation.open(url, '_blank');

Let me know if I have answered your question.

If so, please mark my response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

[shaik_irfan]

Can you please tell me how to have this button only on related list  but not on actual list 

[Ankur Bawiskar]

@shaik.irfan 

in the UI action condition use this

RP.isRelatedList()

Regards
Ankur

[elphilli]

Hey Ankur,

I have one UI Action button on a form that does several things depending on the values selected on the form/Interaction. When I check the box for client and add function code, all other codes within the UI Action stops working. For example:
If Incident is selected, then Interaction will redirect to Incident form. If Request is selected, another field is visible to select requested form. But when this certain valule is selected "abc123" I want the agent to be redirected to portal to "abc123" catalog item form to fulfill the request and submit. I also, would like the agent to be redirected back to the interaction (new record) after submitting "abc123" on the portal page. Any help will be appreciated.