Need help to test OOB Notifications
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01-29-2024 07:24 PM - edited 01-29-2024 07:26 PM
I was testing the OOB notifications by triggering them and stuck to test few of them, I have no I idea on how to test those?
How can I test the notifications shown in above?
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01-29-2024 07:57 PM
Good Day!!
> Notifications can be triggered by three way
1. When record inserted or updated
2. when events fired
3. Triggered.
1.You need to check the conditions if conditions met the notification triggered.
2. By event , You need to check firstly events is got fired or not if yes then go system log and check the logs.
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01-30-2024 04:11 AM
Hi @Admin7267
if you are trying in PDI then you cant test as inbound /outbound emails are restricted.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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