Hi, I'm writing a script to disable a few buttons of a MRVS, but my script doesn't work with the remove rox (x). I'm seeing a few post about it but the scripts that i saw didn't work either, I believe it's something wrong with what i wrote. I will le...
We have knowledge articles that point to internal resources (not accessible except when on the local network or when connected via VPN)Is there anyway to allow for the urls to redirect cleanly, without having the user right-click to open a new tab. C...
Hi Community,I’m working on a Service Catalog Date/Time variable validation and would like confirmation or suggestions for improvement.Variable DetailsVariable name: time_to_send_out_commsVariable type: Date/TimeUsed on: Service Request (SR)Business ...
We are getting audience in addQueryParameter('audience','unique id '); No idea how we are getting?addQueryParameter data we are storing in the application registry.Kindly help me to resolve this puzzles.
I have a requirement: if an internal user changes responses for any questions on internal questionnaires, they should be able to see the previous responses as well. How do we enable this? Thanks in advance.
Hello,I have the following requirement that I am trying to implement.1. I have created a simple catalog item that looks like this:Variables:Requested for (requested_for)Request summary (request_summary)Detailed description (detailed_description)2. I ...
Hi,I have a requirement, kindly advise if it is feasible and possible to create Drop down menu with child cases in the ALL Records Section in SNOW. I created it using Core UI but they want it for CSM. Kindly help. RegardsSuman P.
I duplicated the out-of-the-box (OOTB) Home Page variant, customized it, and deployed it from Dev to Test. While all customer updates/update sets were successfully deployed into the Test instance, the Service Operations Workspace (SOW) is displaying ...
I get the no. of records in sys_attachment: Then I query the last record with this: 1 record in the response, so far so good.Now I sort in reverse order: No result?
While using the chat support option in CSM, customer starts a chat conversation from the service portal. Then it routes the customer to the available agent using AWA.Can we show few options to select when the customer starts a chat conversation?Base...
An issue with UI Builder where a Record List component inside a Repeater does not correctly apply a dynamically bound value in its fixed filter. This results in incorrect data being shown for each repeated item.Key pointsUse case: Display child relat...
Hi Team,I'm trying to create database view for Request Item, SCTASK and Assessment Instance (asmt_assessment_instance), Assessment Metric (asmt_metric), Assessment Metric result (asmt_metric_result) 1. Username who gave the survey2. RITM and SCTASK N...
Hi, I am working on a UI Page in ServiceNow, and using g:ui_element to render fields from task_time_worked table. <g:ui_element name="time_worked_field" id="time_worked_field" table="task_time_worked" field="time_worked" />Similarly I'm rendering Cat...
I have a multi-row variable set with one variable in it that is a Date/Time variable. I'm running a script in the workflow to place the values from the MRVS into the work notes. When doing so, the Date is fine but the time is 4 hours after the time...
We noticed that there is this 'table' appearing on our AI Search results now (see image).I checked the widget to see if there's a property to hide/show this 'table' but didn't see anything.Anyone know how to hide/remove this 'table' from the search r...
