Onload client script to make fields visible & Mandatory

[Ankita Gupte]

Hello Experts,

Please help with onload client script. i.e if the RITM Stage is "In-stock" then make fields a,b,c,d visible & mandatory else they should not be visible/mandatory/readonly

[Dr Atul G- LNG]

Hi @Ankita Gupte 

NO need to write code , better to use OOTB way - catalog UI policy.

Easy and quick.

https://youtu.be/fL50dcZIIkA

[Ayushi12]

Hi Ankita,
You can achieve this by UI Policy.
Refer: https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/form-adminis...

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Thanks!

[Ankita Gupte]

Hi All,

Appreciate the responses.

I cannot go with UI Policy because we have a onload client script on RITM table which makes all RITM fields read only. so I need to modify this client script only to exclude editable fields only for that particular RITM Stage.

[Dr Atul G- LNG]

Hi @Ankita Gupte 

It better to make changes and come on OOTB way, instead of CS , use UI policy. Just think, for 1 case you facing issue now, and tomorrow this CS can cause many issue. 

[Anurag Tripathi]

This is for variables & not fields.

How many variables are there?

This is making the whole variable editor read only.