Populating variables in Choice List

ray evans
Tera Guru

I have a UI action on the Incident form which redirects to a catalog item form for creating a new request, which links back to the incident. I want to be able to populate some of the variables on the form using an onLoad UI client script,  the first being a select box on the catalog item, and also some values from the incident.

 

I have tried g_form.setValue('what_do_you_want_to_do', 'swap_asset'); but it isn't populating the variable

 

 

1 ACCEPTED SOLUTION

@ray evans 

then check this link which talks how you can send value over URL as parameter and then retrieve it on catalog form

3 Ways to Populate Values in ServiceNow via the URL 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@ray evans 

so you want to pass category value to some variable on that catalog item?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar I want to define the value from the choices in the select box variable, then I want to pass values from Incident for catalog item

@ray evans 

so the select box should show choices from category field on incident form?

OR

Can you explain your question with some screenshots?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

The select box is on the catalog item - I want to define the value if the form is opened from the UI action on incident

rayevans_0-1681727872469.png

 

Then I want to populate some of the fields below from the fields on incident

rayevans_0-1681728078645.png