Populating variables in Choice List

ray evans
Tera Guru

I have a UI action on the Incident form which redirects to a catalog item form for creating a new request, which links back to the incident. I want to be able to populate some of the variables on the form using an onLoad UI client script,  the first being a select box on the catalog item, and also some values from the incident.

 

I have tried g_form.setValue('what_do_you_want_to_do', 'swap_asset'); but it isn't populating the variable

 

 

1 ACCEPTED SOLUTION

@ray evans 

then check this link which talks how you can send value over URL as parameter and then retrieve it on catalog form

3 Ways to Populate Values in ServiceNow via the URL 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

@ray evans 

then check this link which talks how you can send value over URL as parameter and then retrieve it on catalog form

3 Ways to Populate Values in ServiceNow via the URL 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks, will try this and update on progress 

@Ankur Bawiskar Worked a treat, thanks. Now how can I wrap inside a condition that the client script only applies if the catalog item has been opened from the incident?