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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Can Yokohama Employee Center Share Catalog Script Among Different Scripts Hello All, I have 10 f... Read More Developer forum Toggle SN Utils icon for UI Actions I like having Show Technical Names enabled but don't need the question mark icon be... Read More Developer forum Received 401 - Unauthorized even with Refresh Token Available Hi,I have an integrati... Read More Developer forum ATF issue in workspace Hi,I am creating an ATF test case for CSM workspace, i am getting an error please. I never used 'company... Read More Developer forum List collectors in WorkSpace I need help to get details on a customer workspace in the SCTASK/RITM there is a Li... Read More Developer forum ITIL Role utilization “Out of the users who have been granted the ITIL / fulfiller role, how do we identify which users are ac... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Regina SNUG Register today for Knowledge 2026 to access Agenda Builder April 7th! Hello SNUG Members! I ... April 03-May 7, 2026 8:00 AM Read More SAM events Inside Autonomous IT: Ask the expert series Join us for our expert series where ServiceNow's own IT leaders share how they move... April 14-April 28, 2026 9:00 AM Read More SPM events Inside Autonomous IT: Ask the expert series Join us for our expert series where ServiceNow's own IT leaders share how they move... April 14-April 28, 2026 9:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Feedback Task Not Showing in Knowledge Article Related List

Hi Experts, When a published Knowledge Article receives a rating of 1 or 2,  a feedback task should be created.I have implemented a Business Rule, and the feedback task is getting created successfully. However, the created feedback task is not appear...

  • Question

ITIL Role utilization

“Out of the users who have been granted the ITIL / fulfiller role, how do we identify which users are actually using that role in the platform, rather than just having the role assigned to them?

  • Question

Set the font size in HTML type field across platform

We would like to set the default font size in all HTML type fields across the platform to Font Size 10, instead of 8.Many people with visual impairment (me included) have to squint in order to read something with font 8. EDIT:Funny thing, I looked KB...

  • Question

Toggle SN Utils icon for UI Actions

I like having Show Technical Names enabled but don't need the question mark icon beside the UI Actions, for me it just adds unwarranted space. How can I hide these icons while still preserving the technical names for fields and tables? I'm fairly new...

  • Question

List collectors in WorkSpace

I need help to get details on a customer workspace in the SCTASK/RITM there is a List Collector and it's displaying names of users. and under the name it displays details from the sys_user table for that user.LIKE:Name, First name,Last name,email   h...

  • Question

ATF issue in workspace

Hi,I am creating an ATF test case for CSM workspace, i am getting an error please. I never used 'company' field at all. Kindly help.   RegardsSuman P.

  • Question

Received 401 - Unauthorized even with Refresh Token Available

Hi,I have an integration setup where I am sending a JSON payload to another ServiceNow instance. I am using Flow Designer in which I am using a Custom Action in which I am using REST Step and within that I am passing the connection record, within the...

  • Question

Incident Sound Alerts Widget

Hi,Sharing this widget that can be used to get sound alerts whenever an incident is created can be a major incident/high-priority incident or an incident assigned to a particular group. We can place this widget on a portal page(which is open on a mon...

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  • Developer

Resolved! HR Task - Variables

how Can I show the variables from the HR case in the HR task ?and to show them hereis it possible ?

  • Question

Resolved! Adding fields to the Approval Record Form on Service Portal

I need to add more information to the Approval Record in the my approvals area in the Service Portal. Right now the user can go to the My Approvals page and see a link to the approval that is needed, but when they click it and drill in to it they get...

  • Question
  • Best Practices
  • Instance Configuration
  • Scripting and Coding

UI Action using GlideModal

 Hello, my objective is to create a glide modal popup box to replace the "confirm" box.  This is because "confirm" is not supported by ATF. The code below opens up a model box.However when i click the "Close Pop up" button, it does nothing.  I was ex...

  • Question
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