"Click to call" phone numbers work in some places but not others?

[carlh]

Hi All,  

I noticed that some phone numbers are "clickable" and some are not.

I have it working on a record producer and it works using Edge but not IE...

Edge: Shows up as a hyperlink

IE - Does not

Does anyone know how to make the phone be clickable so you can click and launch Skype?

Thanks,

Carl

[dwada1]

Hi Carl,

I wasn't able to get a link on IE in the strictest sense, but I was able to get a skype icon which allows a user to click and call:

Here's the code:

<a href="tel:1-408-555-5555">1-408-555-5555</a>

[carlh]

Hey thanks for the reply. I just tried it and assume I did it wrong but it's exactly what I wanted.

Where should I apply this code?

In the screen shot I sent, I created a "label" type variable and put the phone number in there. So I added the code you sent to that same thing hoping it would work…

Attached is the result

[dwada1]

I added this to the Description text box using the source code editor on the record producer itself.

HTML source code editor:

If you'd like to add it anywhere below the top of the form, if I remember correctly you should be able to use a macro or HTML variable.

[carlh]

Thank you. I tried putting in the description Source code editor…It looks great until I save and then it reverts back to plain text…now I'm wondering if it's my instance or if it's supposed to do that.