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05-02-2025 02:41 AM
Hi,
The sc_cat_item page is set to public but it still redirecting to SSO for not logged in user.
Expected : I am opening a public catalog item it should open with out SSO and for non-public catalog it should redirect. How to configure this?
Solved! Go to Solution.
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05-02-2025 03:45 AM - edited 05-02-2025 03:45 AM
I have did below steps to configure this:
1. Created a public SC cat item page.
2. On SC Category Page widget I added below server script in place of item.page = 'sc_cat_item';
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05-02-2025 02:47 AM
is that catalog item marked as Public as well via User criteria
check this
How to route non-logged in user to catalog item in service portal using catalog item link
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-02-2025 03:45 AM - edited 05-02-2025 03:45 AM
I have did below steps to configure this:
1. Created a public SC cat item page.
2. On SC Category Page widget I added below server script in place of item.page = 'sc_cat_item';