Reference Qualifier not working

[Ararana]

Hi all,

Working on a Service Catalog form and trying to link two reference fields together. I'd like the selection of reference A to filter the available options in reference B. ServiceNow offers a feature to support this in a Reference Qualifier, but I'm unable to get it working.

The first reference field:

The second reference field with the Reference Qualifier:

So with all this setup, when I go to the form I get No matches found

However from the table I can see there should be two options available:

Any help on what I might be doing wrong would be appreciated.

[SanjivMeher]

Can you also add the variable attributes as ref_qual_elements=product_line_name in the Product Group Name field?

[Ararana]

This has been added to the Product Group Name variable, but the result is the same:

[SanjivMeher]

Are you referencing the right table. Both the table is referring to cmdb_m2m_model_component.

Also there is no such field as parent in that table.

[Ararana]

The system name for the Bundle field is parent. When I hardcode the value, the reference qualifier does work correct.

^ this works fine.