Reference Qualifier not working

[Ararana]

Hi all,

Working on a Service Catalog form and trying to link two reference fields together. I'd like the selection of reference A to filter the available options in reference B. ServiceNow offers a feature to support this in a Reference Qualifier, but I'm unable to get it working.

The first reference field:

The second reference field with the Reference Qualifier:

So with all this setup, when I go to the form I get No matches found

However from the table I can see there should be two options available:

Any help on what I might be doing wrong would be appreciated.

[SanjivMeher · Accepted solution]

so your query should be

javascript: "parent="+current.variables.product_line_name.parent

[Ararana]

This was it. I actually had to call the child field, due to the table layout, but this lead me to it. 

Thanks again for your help.

[Jaspal Singh]

Hi,

Can you try below once

javascript: 'parent='+current.variables.product_line_name;

In addition, can you also check if there is some read-only ACL in place once.

Also, in 1st qualifier there is an additional filter Bundle | is | core what happens if you remove it.

Also, can you try passing attribute as below.

ref_ac_columns=product_line_name,ref_auto_completer=AJAXTableCompleter